About this document
Effective Telephone Message Skills by Imam Hidayat is a document available to read on EtoBox.
This document provides guidance on taking and leaving phone messages in English for business contexts. It discusses conventions for beginning phone calls to request speaking with someone, explaining when the desired person is unavailable, offering to take a message, and leaving an appropriate message. Specific phrases are provided for each step of the message taking process. The goal is to teach proper etiquette for efficiently communicating through taking and relaying phone messages in a polite and effecti
- Author
- Imam Hidayat
- Language
- EN