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Listening Test: Customer Service Scenario by Thutra Dinh is a document available to read on EtoBox.

What is Listening Test: Customer Service Scenario about?

The audio script features a conversation between a customer and a representative from SRT Electricity regarding a missed engineer visit to check the electricity. The engineer arrived but left due to an emergency without completing the job, prompting the representative to arrange a new visit for later that day. The customer agrees to the new appointment time of two o

Author

Thutra Dinh

Language

EN