Can I read System Center 2012 Service Manager : unleashed on EtoBox?

System Center 2012 Service Manager : unleashed by Kerrie Meyler; Kurt Van Hoecke; Samuel Erskine; Steven Buchanan is a book available to read on EtoBox.

What is System Center 2012 Service Manager : unleashed about?

This comprehensive resource will help you automate and optimize all facets of service management with System Center 2012 Service Manager. Expert consultants offer deep “in the trenches” insights for improving problem resolution, change control, release management, asset lifecycle management, chargeback, and more. You'll learn how to implement high-value best practices from ITIL and the Microsoft Operations Framework. The authors begin with an expert overview of Service Manager, its evolution, and its new capabilities. Next, they walk through overall planning, design, implementation, and upgrades. Then, to help you focus your efforts, they present stepwise coverage of all topics in each feature area, linking technical information about Service Manager with essential knowledge about the technologies it depends on. Whatever your role in deploying or running Service Manager, this guide will help you deliver more responsive support at lower cost and drive more value from all your IT investments. • Leverage MOF and ITIL processes built into System Center 2012 Service Manager • Plan and design your Service Manager deployment • Install Service Manager or upgrade from earlier versions • Eff

Author

Kerrie Meyler; Kurt Van Hoecke; Samuel Erskine; Steven Buchanan

Publisher

Pearson Education (US); Sams Publishing

Published

2014

Language

EN

ISBN

9780133744187

Subjects

Computer Science, Music, Stem