About this document
Customer Satisfaction in Yangon Food Delivery by LINN Htet Zaw is a document available to read on EtoBox.
This thesis investigates customer satisfaction with food delivery applications in Yangon, focusing on Food Panda and Grab. The study analyzes data from 385 respondents, highlighting that reliability of delivery, food quality, and customer service significantly impact satisfaction levels. Key findings suggest that improving delivery speed, maintaining fair pricing, and enhancing communication can boost customer loyalty and satisfaction in the food delivery sector.
- Author
- LINN Htet Zaw
- Language
- EN