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This study analyzes factors affecting waiting times for clinical laboratory results at RSU Haji Medan, finding significant relationships between personnel qualifications and facilities with waiting times. The research utilized a mixed-method approach, involving 17 laboratory workers and various informants, revealing that the waiting time met the minimum service standards set by health regulations. Key findings indicate that pre-analytical, analytical, and post-analytical issues contribute to delays, while s

Author

ilma nafia

Language

EN