Can I read Conflict Resolution and Reconciliation Skills on EtoBox?
Conflict Resolution and Reconciliation Skills by FRANCK MUBALAMA is a document available to read on EtoBox.
What is Conflict Resolution and Reconciliation Skills about?
The document outlines the roles and interventions of third parties in responding to conflict, including basic negotiation skills like managing anger and active listening. It discusses frameworks for successful negotiation and reconciliation, emphasizing understanding interests, generating options, and mutual satisfaction. The document concludes by exploring reconciliation through spiritual, psychological, social, and ecological dimensions and providing examples of peace processes.
- Author
- FRANCK MUBALAMA
- Language
- EN