About this document
Understanding ISO 9000 and 9001 Standards by ScribdTranslations is a document available to read on EtoBox.
The ISO 9000 standard describes the foundations of quality management systems and specifies the terminology, while ISO 9001 specifies the requirements for quality management systems applicable to any organization. ISO 9001 focuses more on meeting customer requirements and increasing their satisfaction, and includes a greater emphasis on processes, risk-based thinking, and documentation flexibility. Both standards aim to continuously improve quality and customer satisfaction.
- Author
- ScribdTranslations
- Language
- EN