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Empathy in Therapeutic Communication by Uptd Puskesmas Batuatas is a document available to read on EtoBox.
What is Empathy in Therapeutic Communication about?
Therapeutic communication focuses on connecting with patients through building rapport, removing biases, finding common ground, and actively listening with empathy. When communicating, nurses should paraphrase, summarize, and clarify what patients say while being attentive to both words and nonverbal cues. Patients may seek venting, reaffirmation, or advice, and nurses should respond appropriately while avoiding unsolicited advice. The overall goals are to understand the patient
- Author
- Uptd Puskesmas Batuatas
- Language
- EN