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What is 13 Key Communication Skills about?

This document lists 13 attributes of effective communication skills: making eye contact; using good body language; being a good listener; taking turns in conversation; speaking clearly at a normal volume, pitch, and rate; staying on the subject; and avoiding fidgeting or an inadequate distance between speakers. The attributes focus on nonverbal communication cues, active listening, and maintaining an organized discussion.

Author

Hy Lau

Language

EN