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Can I read Service Excellence in Tourism and Hospitality: Insights from Asia (Tourism, Hospitality & Event Management) on EtoBox?
Service Excellence in Tourism and Hospitality: Insights from Asia (Tourism, Hospitality & Event Management) by K. Thirumaran (editor), Dirk Klimkeit (editor), Chun Meng Tang (editor) is a business book available to read on EtoBox.
What is Service Excellence in Tourism and Hospitality: Insights from Asia (Tourism, Hospitality & Event Management) about?
Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospita
Who reads Service Excellence in Tourism and Hospitality: Insights from Asia (Tourism, Hospitality & Event Management)?
It is typically read by working professionals who need an authoritative practice reference.
Common subject areas: medicine, law, business, engineering.
- Author
- K. Thirumaran (editor), Dirk Klimkeit (editor), Chun Meng Tang (editor)
- Publisher
- Springer International Publishing AG
- Published
- 2021
- Language
- EN
- ISBN
- 9783030576967
- Category
- business
- Subjects
- Management, Travel, Business
- Updated
- 2026-03-25
Other editions & translations
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