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Functional vs. Dysfunctional Conflict Analysis by Teja Reddy is a document available to read on EtoBox.

1) Conflict can be both functional and dysfunctional, with functional conflict resulting in increased productivity and dysfunctional conflict negatively impacting group performance. 2) There are five stages of conflict: antecedent conditions, cognition and personalization, intentions, behavior, and outcomes. 3) Conflicts can be resolved through different approaches like problem solving, dominating, avoiding, compromising, or accommodating.

Author

Teja Reddy

Language

EN