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This document summarizes a journal article about resolving defaults between banks and customers through mediation at BPR Werdhi Sedana Gianyar bank in Gianyar, Bali, Indonesia. It finds that defaults at the bank are typically caused by decreases in turnover or bankruptcy that cause debtors to be unable or late in fulfilling their obligations. The bank uses preventative and repressive methods to resolve defaults, issuing late payment notices and warning letters, and confiscation as a last resort if the debto

Author

Ronald Halomoan

Language

EN