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Transactional analysis identifies three ego states - Parent, Adult, and Child - that influence communication styles. [1] Effective professional communication aims for an "Adult-Adult" relationship rather than a hierarchical "Parent-Child" dynamic. [2] Different ego states express themselves through words, tone, gestures, and sometimes one state dominates. [3] Communication breaks down when people are not fully present in conversations and multiple ego states interfere, potentially leading to conflicts.

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