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Motorcycle Drivers as Tour Guides in Malaybalay by Psychology and Education: A Multidisciplinary Journal is a document available to read on EtoBox.

What is Motorcycle Drivers as Tour Guides in Malaybalay about?

The study assesses the qualifications of motorcycle drivers in Malaybalay City as tour guides, focusing on their communication, customer service, and health and safety skills. Results indicate that while drivers excel in communication and health and safety practices, they need improvement in handling complaints and soliciting customer feedback. The study recommends enhancing verbal and non-verbal communication skills among drivers to better serve tourists.

Author

Psychology and Education: A Multidisciplinary Journal

Language

EN