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Customer Satisfaction Study on Zomato by kaushalyadav06274 is a document available to read on EtoBox.

What is Customer Satisfaction Study on Zomato about?

This study investigates customer satisfaction with the Zomato food delivery application among college students in Tirunelveli City. It aims to measure customer expectations and satisfaction levels, identify influencing factors for choosing Zomato, and analyze issues related to online food delivery. The findings indicate that a majority of respondents are satisfied with Zomato, particularly regarding delivery speed and packaging, while also suggesting improvements in promotional activities and product qualit

Author

kaushalyadav06274

Language

EN