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About this Business, Management and Accounting article
Healthcare Service Failure: How Dissatisfied Patients Respond to Poor Service Quality by Um, Ki Hyun; Lau, Antonio K.W. is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- Um, Ki Hyun; Lau, Antonio K.W.
- Publisher
- Emerald Group Publishing Limited; Emerald (MCB UP ); Emerald Group Publishing Ltd.; Emerald (ISSN 0144-3577)
- Published
- 2018
- Field
- Business, Management and Accounting (Social Sciences)