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De-Escalate : How to Calm an Angry Person in 90 Seconds or Less by Douglas E. Noll is a self-help book available to read on EtoBox.

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Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create reso

Who reads De-Escalate : How to Calm an Angry Person in 90 Seconds or Less?

Author

Douglas E. Noll

Publisher

Atria Books/Beyond Words

Published

2017

Language

EN

ISBN

9781582706559

Category

self-help

Subjects

Psychology, Self Help, Family & Relationships

Rating

4.6 / 5 (374 ratings)

Updated

2026-03-14