Can I read 2014 TTC Customer Satisfaction Report on EtoBox?

2014 TTC Customer Satisfaction Report by CityNewsToronto is a document available to read on EtoBox.

What is 2014 TTC Customer Satisfaction Report about?

The 2014 Customer Satisfaction Survey results showed that: - The overall customer satisfaction rating remained consistent at 72% - Areas of highest satisfaction included personal safety and subway announcements - Areas of lowest satisfaction included crowding, bus/streetcar wait times, and maps/info on surface vehicles - Perceived value for money remained high at around 90% - Pride in the TTC declined to 66% compared to over 70% in previous periods

Author

CityNewsToronto

Language

EN