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This document summarizes three eras of the behavioral approach in management: 1) The first era was the 1920s-1930s and focused on the human relations movement inspired by the Hawthorne Studies. This looked at how improving worker satisfaction could improve performance. 2) The second era post-WWII focused on understanding employee motivation and needs. Douglas McGregor proposed theories X and Y of human motivation and Abraham Maslow developed his hierarchy of needs theory. 3) The current era searches for

Author

jin_adrian

Language

EN