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Four Functions of Communication Explained by Melanie Banawa Dongla is a document available to read on EtoBox.
Communication is important as it allows the sharing of information between individuals through various means such as talking, writing, sign language, listening and reading. There are four main functions of communication - information, motivation, control and addressing emotions. The eight steps in the communication process are developing an idea, encoding, transmitting, receiving, decoding, accepting, using and providing feedback. Verbal communication uses speech while non-verbal communication uses body lan
- Author
- Melanie Banawa Dongla
- Language
- EN