About this document
Customer Attitude Towards Flipkart Services by Neeraj Dwivedi is a document available to read on EtoBox.
This document provides an overview of a customer attitude study conducted on Flipkart Online Services Pvt. Ltd. The objectives of the study were to understand customer satisfaction levels and factors influencing customer choice and experience. The scope was limited to South Delhi and used a sample of 100 customers through a questionnaire. The significance of the study is that Flipkart is a leading Indian e-commerce company with millions of customers, employees, and sales each month, making their customer at
- Author
- Neeraj Dwivedi
- Language
- EN