About this document
ESM4ERP: Enhancing Manufacturing ITSM by Stephane Maes is a document available to read on EtoBox.
The manufacturing industry is undergoing rapid digital transformation, driven by the need for greater efficiency, reduced costs, and increased agility. Enterprise Service Management (ESM) and IT Service Management (ITSM) are two key technologies that can help manufacturers achieve these goals. This paper explores the use cases, benefits, and challenges of implementing ESM and ITSM in the manufacturing industry. We see generic benefits aligned with the benefits provided in general by ITSM and E
- Author
- Stephane Maes
- Language
- EN