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What is ITIL Implementation Strategies at Celanese about?

Celanese faces challenges in IT service management due to process standardization, collaboration issues, and inconsistent leadership, leading to inefficiencies. The document proposes three solutions: full ITIL adoption for alignment and productivity, a hybrid model that respects existing practices while introducing structure, and a phased implementation with cross-functional leadership pods for gradual adaptation. A combination of these solutions is recommended to enhance operational efficiency while mainta

Author

pacmuhoh

Language

EN