Can I read Scheduled Campaigns Trigger Failure Report on EtoBox?
Scheduled Campaigns Trigger Failure Report by Rahul Sharma is a document available to read on EtoBox.
What is Scheduled Campaigns Trigger Failure Report about?
The RCA report details an incident where scheduled campaigns were not triggered due to an incorrectly formatted cron expression, which caused a disruption in the cron service. The issue was identified and resolved, allowing campaigns to resume processing as expected. Recommendations for permanent fixes include better error handling, alerts for cron task errors, and the introduction of a separate automation suite for cron service verification.
- Author
- Rahul Sharma
- Language
- EN