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GB - Training Materials-Define by Jai Ganesh is a document available to read on EtoBox.

What is GB - Training Materials-Define about?

The document outlines a Six Sigma Green Belt training program by Carving Dreams Pte Ltd, emphasizing the importance of quality and the Six Sigma methodology. It details the DMAIC process (Define, Measure, Analyze, Improve, Control) and the significance of understanding customer voices and needs in improving business processes. Additionally, it introduces the Kano Model for customer satisfaction and highlights the necessity of project charters in guiding improvement initiatives.

Author

Jai Ganesh

Language

EN