Can I read Agent Onboarding via Customer Portal on EtoBox?

Agent Onboarding via Customer Portal by Clay Caustin is a document available to read on EtoBox.

What is Agent Onboarding via Customer Portal about?

The document describes a JIRA Service Desk system including a customer portal that allows customers to create and track requests, which are stored as issues in JIRA. Customers fill out request details that are defined by administrators and saved as issues for the service team to work on.

Author

Clay Caustin

Language

EN