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What is TCS Organizational Change Case Study about?

TCS implemented various OD interventions to help facilitate change management and gain a competitive advantage. This included focusing on revenue, projects, specialization, innovation, rewards, knowledge sharing, and branding. TCS aligned its structure around the voices of wealth, employees, customers, and technology. The PROPEL intervention was used to build culture through confluences and camps. Initiatives like account excellence plans, awards, communications, and surveys helped improve team alignment an

Author

c_agarwal

Language

EN