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Can I read Activities relating to drinking water and wastewater services -- Guidelines for the assessment and for the improvement of the service to users on EtoBox?
Activities relating to drinking water and wastewater services -- Guidelines for the assessment and for the improvement of the service to users by ISO/TC 224 Drinking water, wastewater and stormwater systems and services is a reference work available to read on EtoBox.
What is Activities relating to drinking water and wastewater services -- Guidelines for the assessment and for the improvement of the service to users about?
ISO 24510:2007 specifies the elements of drinking water and wastewater services of relevance and interest to users. It also provides guidance on how to identify users' needs and expectations and how to assess whether they are being met. The following are within the scope of ISO 24510:2007:. the definition of a language common to the different stakeholders;. the definition of key elements and characteristics of the service to users;. the objectives for the service with respect to users' needs and expectations;. guidelines for satisfying users' needs and expectations;. service to users assessment criteria;. introduction to performance indicators;. examples of performance indicators.
Who reads Activities relating to drinking water and wastewater services -- Guidelines for the assessment and for the improvement of the service to users?
It is typically read by working professionals who need an authoritative practice reference.
Common subject areas: medicine, law, business, engineering.
- Author
- ISO/TC 224 Drinking water, wastewater and stormwater systems and services
- Publisher
- ISO
- Published
- 2007
- Language
- EN
- Category
- reference
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