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What is Restaurant Reservation Handling Guide about?

This document provides guidance and examples for handling restaurant reservations over the telephone. It includes: 1) A list of information that should be collected from callers such as name, time, date, number of guests. 2) Examples of phrases to use to politely collect this information, such as asking for the time of arrival, spelling of names, and special requests. 3) Role play dialogues demonstrating proper etiquette when taking reservations.

Author

Yunus y.a.r

Language

EN