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What is Effective Questioning Skills Guide about?

Monica, a regional sales manager, noticed declining sales over the last three months. She scheduled a meeting with her sales team to get their ideas on why sales were declining. However, when Monica asked what was causing the problem and how they could address it, her team remained silent and looked confused. Effective questioning skills for discussions include using open-ended questions to encourage participation, closed-ended questions for short answers, and avoiding leading, piggybacking, or tugging ques

Author

Enrique Ignacio Pastenet

Language

EN