About this document
Evergreen Fidelity Insurance by xcvCvCV is a document available to read on EtoBox.
The document is a log of calls received by the Evergreen Fidelity Insurance call center over a single day. It includes statistics on the number of calls received, average hold times, call durations, and key performance indicators. The log shows 511 calls were received over 10 hours, with an average hold time of 27 seconds and average call duration of 16 minutes. The goal for hold time is 15 seconds but 86% of calls exceeded this.
- Author
- xcvCvCV
- Language
- EN