Opening book details…
Can I read Crisis Communication: Airlines Brand Recovery on EtoBox?
Crisis Communication: Airlines Brand Recovery by Sara is a document available to read on EtoBox.
What is Crisis Communication: Airlines Brand Recovery about?
This document compares the brand recovery strategies used by Malaysia Airlines and Air Asia after two plane crashes in 2014-2015. It analyzes their public communications in response to the crises based on William Benoit
- Author
- Sara
- Language
- EN