Can I read How to Manage the IT Helpdesk - A Guide for User Support and Call Center Managers (Computer Weekly Professional) on EtoBox?

How to Manage the IT Helpdesk - A Guide for User Support and Call Center Managers (Computer Weekly Professional) by Noel Bruton; NetLibrary, Inc is a business book available to read on EtoBox.

What is How to Manage the IT Helpdesk - A Guide for User Support and Call Center Managers (Computer Weekly Professional) about?

Are you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume. The 'How To' book that every IT department needs, it will help turn your helpdesk into a company asset. How to be successful at probably the most stressful job in IT This book offers tools for measuring productivity and features ten key steps for successful support, while User Support successes and failures are revealed in true life cas

Who reads How to Manage the IT Helpdesk - A Guide for User Support and Call Center Managers (Computer Weekly Professional)?

Author

Noel Bruton; NetLibrary, Inc

Publisher

Taylor & Francis Group; Routledge

Published

2002

Language

EN

ISBN

9781283521062

Category

business

Subjects

Business, Technology, Computer Science

Updated

2026-03-24