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The organization uses bureaucratic control by having 5 direct managers responsible for their sectors of the business within the hotel framework. The managers meet as an executive team to discuss results and plans. While structured, each manager has freedom to manage their sector as long as it fits the overall framework. Reward systems include bonuses for achieving certain sales amounts. Cultural and technological controls are not currently used but personal development plans will identify weaknesses and ski

Author

120219a

Language

EN