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Can I read Customer Mania! : It's Never Too Late to Build a Customer-focused Company on EtoBox?

Customer Mania! : It's Never Too Late to Build a Customer-focused Company by Kenneth H. Blanchard; Jim Ballard; Frederic E. Finch is a business book available to read on EtoBox.

What is Customer Mania! : It's Never Too Late to Build a Customer-focused Company about?

Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service -- creating a people-oriented, performance-driven, customer-first organization. Along with coauthors Jim Ballard and Fr

Who reads Customer Mania! : It's Never Too Late to Build a Customer-focused Company?

It is typically read by working professionals who need an authoritative practice reference.

Common subject areas: medicine, law, business, engineering.

Author
Kenneth H. Blanchard; Jim Ballard; Frederic E. Finch
Publisher
New York: Free Press
Published
2004
Language
EN
ISBN
9780743271356
Category
business
Subjects
Fiction, Economics, Finance
Rating
3.65 / 5 (119 ratings)
Updated
2026-03-13

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