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Kaizen for Quality in Higher Education by Getahun is a document available to read on EtoBox.

What is Kaizen for Quality in Higher Education about?

This document discusses using Kaizen approaches to enhance quality management practices in higher education institutions. It defines Kaizen as a Japanese concept meaning continuous improvement. The document suggests that Kaizen, along with Lean and Six Sigma concepts, can help education institutions continuously improve their products and services to better meet customer needs. It also discusses defining quality and key stakeholders in higher education to understand whose needs and wants should be prioritiz

Author

Getahun

Language

EN