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KwikBike had mixed success last year. They grew their retail business from 10 to 12 shops but did not hit their target of 14 shops. They built strong relationships with corporate customers and won new business from advertising at bike events in the Northside area, but did not win any new business in the Overton area. They spent $10,000 on an online booking system, but customers had problems with it and they need to improve it to avoid losing sales.

Author

muhammad jabbaryans

Language

EN