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What is E-Commerce Last-Mile Delivery Insights about?

This paper investigates factors influencing consumer acceptance of alternative last-mile delivery options in e-commerce, specifically focusing on parcel lockers, reception boxes, trunk delivery, and home access systems. Through literature review and qualitative interviews, the study identifies key elements that affect the intention to use these innovations, highlighting the importance of user acceptance for market success. The findings aim to assist logistics providers and e-tailers in improving communicati

Author

mai666688889999

Language

EN