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Total Quality Management Overview by Thanh Ngan Duong is a document available to read on EtoBox.

What is Total Quality Management Overview about?

This document discusses Total Quality Management (TQM) and its principles. It provides an introduction to TQM, noting that it aims to harness organizational resources effectively to achieve objectives. The benefits of TQM include improved efficiency and returns on investment. Key principles of TQM discussed are committed and involved management, a focus on customers, employee involvement, continuous improvement, supplier partnership, and performance measurement.

Author

Thanh Ngan Duong

Language

EN