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IVR Systems for Efficient Building Services by Harshal Patil is a document available to read on EtoBox.

What is IVR Systems for Efficient Building Services about?

This document discusses interactive voice response (IVR) systems and how they can help improve building code and public safety programs. IVR systems automate routine tasks like scheduling inspections and posting results using a touch-tone phone. This reduces staff time spent on data entry and phone calls, freeing them up for more complex work. IVR also allows citizens to access services 24/7 instead of just during business hours. Case studies show that IVR can save jurisdictions the equivalent of one to fou

Author

Harshal Patil

Language

EN