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ISO Standards and Conflict Management Guide by Thabisizwe Khethani is a document available to read on EtoBox.

What is ISO Standards and Conflict Management Guide about?

The document outlines the importance of ISO standards in the workplace, detailing various ISO certifications such as ISO 9001 for quality management and ISO 14001 for environmental management. It also discusses conflict management strategies, emphasizing the need for effective resolution methods to maintain productivity and morale. The document concludes with a set of steps for resolving workplace conflicts and wishes the readers well for their future endeavors.

Author

Thabisizwe Khethani

Language

EN