About this document
RCA Report: Patient Wait Times at IMC Gulu by Tadeo Ssemwogerere is a document available to read on EtoBox.
The report details a patient experience incident at IMC Gulu involving prolonged waiting times in the laboratory on December 17, 2025. Contributing factors include high workload, lack of communication, and insufficient staffing during peak hours. The root cause analysis indicates that the issue stems from systemic and process limitations rather than individual staff negligence.
- Author
- Tadeo Ssemwogerere
- Language
- EN