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The paper discusses the transformation of information management in product-service system (PSS) engineering to enhance customer orientation, emphasizing the need for changes in business processes and information systems. It presents a case study of Festo AG & Co. KG, highlighting the development of an ontology-based approach to improve product configuration and lifecycle management. The findings aim to provide insights for component manufacturers seeking to evolve into system vendors, underscoring the impo

Author
solashu2024
Language
EN

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