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What is Quality Management in Construction Projects about?
Quality management systems (QMS) are important for consistently managing construction projects to meet goals of client satisfaction. A QMS can be implemented at the organizational or project level. It involves quality planning, assurance, and control. The paper discusses analyzing data collected from interviews and questionnaires with builders/contractors on quality aspects. It finds that checklists are used as quality tools and importance is given to workmanship quality and customer satisfaction. The liter
- Author
- Sridhar Tarai
- Language
- EN