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What is Layout 1 about?
Cover 1 The Management Consultant 2 Contents 6 Acknowledgements 8 Preface 10 Introduction 12 Part 1 Understanding consultants and consultancy 18 Consultants and consultancy 20 Why does anyone buy consultancy? 40 Your consulting service 58 The three core processes of client-centric consulting 75 Part 2 Consulting engagements 92 Finding and winning work 94 Delivering consulting engagements and satisfying clients 125 The alternative approach – process consulting and facilitation 149 Closing engagements and sustaining results 164 Part 3 High-performance consulting 184 Developing long-term client relationships 186 The ethical dimension 198 The language of consulting 216 Knowing when to say no 237 Key consulting tips 251 The client’s perspective – buying consultancy 268 Conclusion 286 Part 4 Additional resources for consultants 290 The tools, processes and materials of a consultancy business 292 References 296 Sample proposal letter 298 Index 302
- Author
- Alex Mould
- Publisher
- International Publications Service
- Published
- 2010
- Language
- EN
- ISBN
- 9780800298470
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