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Mastering Conflict Management Skills by Snehil Kr is a document available to read on EtoBox.
What is Mastering Conflict Management Skills about?
The document discusses concepts related to conflict management and negotiation skills. It defines conflict as differences in opinions, interests, or goals that involve scarce resources. Conflict management aims to limit negative aspects of conflict while increasing positive outcomes. The document outlines traditional and interaction views of conflict, sources of conflict, types of conflict, and strategies for resolving conflict such as collaborating, compromising, competing, accommodating, and avoiding.
- Author
- Snehil Kr
- Language
- EN