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Page 23 of 256 - Part 2 by Handy Trilogi is a document available to read on EtoBox.
The article examines the impact of organizational innovation and knowledge management strategies on service quality and product innovation in IT companies with R&D departments located in university technoparks. Findings indicate that both strategies positively influence service quality and product innovation, with innovation capability acting as both an independent and mediating variable. The study emphasizes the need for companies to develop these strategies to remain competitive in a rapidly evolving tech
- Author
- Handy Trilogi
- Language
- EN