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Case Study QA Failure Samsung Galaxy Note 7 Recall by Pooja Patil is a document available to read on EtoBox.

What is Case Study QA Failure Samsung Galaxy Note 7 Recall about?

The Samsung Galaxy Note 7, released in 2016, faced a significant QA failure due to battery overheating, leading to a global recall of 2.5 million units and an estimated $17 billion in losses. Key issues included design flaws, insufficient testing, inadequate supplier management, and poor crisis communication. The incident serves as a cautionary tale about the importance of rigorous quality assurance, supplier oversight, and effective communication in product development.

Author

Pooja Patil

Language

EN