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Questionnaire by lilimunchkin7 is a document available to read on EtoBox.

This study investigates the impact of self-service kiosks on service efficiency and customer satisfaction in quick-service restaurants in Laoag City. It identifies key features such as ordering speed, convenience, menu design, and order accuracy that influence customer satisfaction. The research aims to fill the gap in localized studies on this topic, providing insights for both academic research and practical applications for restaurant managers.

Author

lilimunchkin7

Language

EN