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Mastering Assertive Communication by Rajiv is a document available to read on EtoBox.

What is Mastering Assertive Communication about?

The document discusses assertiveness in communication. It defines assertiveness as direct, open, and honest communication where one stands up for their rights and needs without being selfish, aggressive, passive-aggressive, or manipulative. It provides tips on how to be more assertive such as using "I statements", maintaining eye contact and an open posture, and saying "no" directly while providing alternatives. Being assertive can help one obtain their wants and needs with less stress while gaining others

Author

Rajiv

Language

EN